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Privacy

Personal Information Protection Policy

Revised: February 1,2017
Enacted: October 1, 2003
SB Atwork Corp.
Representative Director, President: Junya Nomura

SB Atwork complies with laws and ordinances regarding the protection of rights and personal information of the individual concerned, fully recognizing its social mission regarding the protection of all personal information handled by SB Atwork in conducting contracting/outsourcing service related to human resource administration. In addition, SB Atwork has established a personal information protection management system to realize the following policy and hereby declares its commitment to make companywide efforts to continue improving the system with a constant awareness of the latest trends in IT technology and changes in social demands and business environment, among other things.

  • 1.SB Atwork shall ensure that personal information is fairly and lawfully obtained, used and provided only for executing its service, hiring employees, and administering human resources, and that personal information is handled only within the scope required for achieving the specified purpose of use. SB Atwork shall take measures to ensure that such information is not used for other purposes.
  • 2.SB Atwork shall comply with laws, ordinances, national guidelines and regulations regarding personal information protection.
  • 3.Regarding risks such as leakage and damage of personal information, SB Atwork shall take reasonable security measures to prevent such accidents and shall continuously improve the personal information security system by investing business resources according to the actual conditions of its service. Furthermore, if anything goes wrong, SB Atwork shall promptly take corrective measures.
  • 4.SB Atwork shall promptly and appropriately respond in good faith to any complaints and inquiries concerning the handling of personal information.
  • 5.SB Atwork shall continue to improve the personal information protection management system by properly reviewing it in a timely manner in view of changes in the environment surrounding SB Atwork.

SB Atwork shall disseminate this policy to all employees and ensure that they thoroughly understand this policy and shall take measures to make this policy available to anyone at all times by posting it on the company website, for example.

Privacy

Name of business operator

SB Atwork Corp.

Address and Representative

Tokyo Port City Takeshiba Office Tower 1-7-1 Kaigan, Minato-ku, Tokyo
Junya Nomura, President

Job title of Person in charge of administration of personal information protection, his or her department and contact information

Person in charge of administration of personal information protection:Senior Director of Management Base Division & CISO
Contact information: aw-contact@aw.softbank.co.jp

Purpose of Use of Personal Information

  • Category Purpose of Use
    Customer information Outsourcing service related to human resource administration
    Notification of information pertaining to services of safety and health management outsourcing service
    Provision of fringe benefit service
    Utilization of analysis and results of analysis for improving fringe benefit service
    Business partner information Order receiving/placing service
    Claim/payment service
    Employee information Labor management
    Temporary staffer contract management
    Provision of fringe benefit service
    Utilization of analysis and results of analysis for improving fringe benefit service
    Job applicant information Recruitment and appropriate employment management after hiring
    Personal information received from clients in connection with contracted services To properly carry out the entrusted operations

Procedures for requests such as disclosure of personal information

You have the right to request the following with respect to your personal information held by our company: notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, cessation of provision to third parties, and disclosure of records of provision to third parties.

  • (1) Processing of Personal information disclosure requests

    When the customer or job applicant requests disclosure of personal information of the individual concerned obtained by SB Atwork, they are required to complete the prescribed form, attach documents that verify their identity, and send them by mail to the Personal Information Complaint and Consulation Counter below. Since the prescribed form will be sent to you by mail, please contact the Counter by e-mail or mail.


    (2)Disclosure notification

    <If disclosure is possible>
    ①In principle, we will respond to requests -such as notification of the purpose of use, disclosure, or access to records of provision to third parties -by the method specified by the individual.(If it is difficult to respond by the method specified by the individual, we will respond by postal mail.)
    ②We will respond to requests -such as correction, addition or deletion of content, suspension of use, erasure, cessation of provision to third parties- by phone or e-mail.


    <If disclosure is impossible>
    Regardless of ① or ② above, we will contact you by phone or e-mail.

Matters concerning security control measures

SB Atwork takes the following security control measures regarding personal information that we have obtained or are attempting to obtain.


(1) Formulation of basic policy

To ensure the proper handling of personal information, we have formulated and published “Personal Information Protection Policy”.


(2) Establishing discipline over the handling of personal information

We have established and thoroughly enforced regulations regarding the protection of personal information, including handling methods, responsible persons, persons in charge, and their duties.


(3) Organizational security control measures

In addition to appointing a person responsible for the handling of personal information, we clarify the employees who handle personal information and the scope of personal information handled by such employees, and have a system in place for reporting to the person responsible in the event that a violation of the law or regulations is detected or any sign of such a violation is detected. We conduct regular self-inspections and internal audits on the handling of personal information.


(4) Personnel security control measures

We regularly educate and train our employees on points to keep in mind when handling personal information. Confidentiality regarding personal information is included in the Rules of Employment.


(5) Physical security control measures

In areas where personal information is handled, we contrrol the entry/exit of employees and restrict the devices they bring into the office to prevent unauthorized persons from viewing personal information. We take measures to prevent theft or loss of equipments, electronic media and documents that handle personal information, and to ensure that personal information is not easily revealed when such equipments, electronic media, etc. are carried, including when moving within the floor.


(6) Technical security control measures

Access controls are in place to limit the scope of persons in charge and the personal information databases handled. A mechanism is in place to protect the information system that handle personal information from unauthorized external access and unauthorized software.


(7) Understanding the external environment

When personal information is provided to or entrusted to a third party outside of Japan, it will be provided after we confirm that the third party has appropriate security control measures in place, or, after notifying the individual of the below and obtaining the individual’s consent.

・Name of the third party country.

・Information on the personal information protection system in that country.

・Information on the security control measures taken by the third party.

Basic Policy on the Proper Handling of Specific Personal Information

Enacted: October 1, 2015
SB Atwork Corp.
Representative Director, President: Junya Nomura

In an effort to ensure the proper handling of specific personal information, etc. on a companywide basis, SB Atwork has formulated this basic policy.

Name of business operator

SB Atwork Corp.

Compliance with relevant laws and ordinances and guidelines

SB Atwork shall properly handle specific personal information by complying with the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure, the Act on the Protection of Personal Information, and the Guidelines for Proper Handling of Specific Personal Information (for business operators).

Matters concerning security control measures

SB Atwork has separately formulated Rules for the Handling of Specific Personal Information as a security control measure for specific personal information.

Information Desk

Inquiries for requests etc. for disclosure, complaints or consultation regarding handling of personal information and specific personal information are accepted at the following desk. Inquiries concerning SB Atwork’s business operations are not accepted at the following e-mail address.

Address
Tokyo Port City Takeshiba Office Tower 1-7-1 Kaigan, Minato-ku, Tokyo 105-7529
SB Atwork Corp. Personal Information Complaint and Consultation Desk
E-mail address aw-contact@aw.softbank.co.jp